Let me peep your business for a minute · K Fly Consulting

Startup-trained. Founder-focused. Different industries. Same patterns.

I help founders identify where time, money, and energy are slipping away, then fix it.

Join the waitlist See how it works →
226Processes redesigned
11CRM systems built
17 yrsSales & ops leadership
What I actually do

Competence
without
complexity.

01

Find the leak

I look at where money, time, or capacity is bleeding out — pricing, fulfillment, ops, team structure. Most of it's visible once someone's actually looking.

02

Fix it clearly

No 80-page strategy decks. You get a clear read, a direct recommendation, and someone who helps you actually execute it. I work across the whole business.

03

Stay involved

Most clients move to a retainer because it's easier to keep momentum with someone already in the loop. I stay in it.

04

You stay in control

Your business, your call. I'm here as an operator, not an authority. You'll never feel like you're being managed by your own consultant.

What I actually build

Not just strategy.
I ship the thing.

Most consultants hand you a deck. I hand you a working system, built, tested, and running before I leave the room.

CRM Systems

I've built 11 of these, for companies with 9 employees and companies with 213. From scratch, or I'll take the mess you have and make it usable. Pipeline architecture, contact hygiene, automations, integrations, the whole thing. If your CRM is mostly a graveyard of stale contacts and best intentions, that's a fixable problem. I fix it.

Pipeline design Data architecture Automations Integrations

Pipeline & Sales Strategy

17 years of sales and ops leadership means I can read a pipeline in about four minutes. I know where deals stall, why they stall, and how to fix the motion. I communicate it clearly enough that your team runs with it. This is my #1 asset and it shows.

Pipeline review Sales process Growth strategy Team coaching

AI & Automation

I build agents and prompt workflows that replace the repetitive manual work eating your team's time. Purpose-built, wired into your process, and running before I hand it off. Top .01% of practitioners. I use it like infrastructure.

Custom AI agents Prompt engineering Workflow automation Process replacement

Websites & Digital Ops

No agency, no middleman, no waiting three weeks for a revision. I build functional sites wired into the rest of your business. Forms that feed your CRM, pages that load fast, copy that sounds like a human wrote it. It works on day one.

Web builds CRM integration Lead capture No agency markup

Drive & Documentation

If your Google Drive looks like a junk drawer, I'll fix the architecture — folder structure, naming conventions, permissions, the works. Then I'll fill it with what your team needs: SOPs, onboarding programs, training playbooks, and videos (on camera or off). Undocumented businesses are expensive to run.

Google Drive reorg SOPs SOPs Playbooks Onboarding docs Training videos

Clean process. Real results.

Same standard whether it's a one-time fix or an ongoing engagement.

Step One

The conversation

We talk for 30 minutes, maybe an hour. I don't have a discovery form or sales script. You tell me what's happening, I ask good questions. I'll have a point of view before we're done.

Step Two

The diagnosis

I go into the business: data, ops, teams. I find the actual constraint. It may not be what you think. It's what actually is. Most clients have at least one surprise.

Step Three

The fix

I move on it. Project basis for a defined scope, retainer if you want eyes on the business long-term. Either way, I'm in it with you.

One-time project

You've got a specific problem.

I scope it, fix it, done. Defined scope, defined price. I diagnose, hand you the plan, you run with it.

Good for: a single broken process, a leadership blind spot, a decision you need an outside read on.

One-time payment

On retainer

Some businesses have a pattern.

Not one problem, a pattern of them. Regular check-ins, a standing outside read, a sounding board when something new comes up. I stay in the advisor's seat.

Good for: owners who want someone in their corner long-term.

Monthly payment

From clients

Don't take my word for it.

I want to hire her, but she won't have it! I'm proud of Katie for running her own business. She knows what she is doing. She'll make it happen.

Director of Operations — SaaS, Multifamily Development

Every meeting ends with decisions instead of more questions. That's a rare skill.

President — Manufacturing Company

She's one of the few consultants we've worked with who was just as comfortable doing the work as she was presenting the strategy.

Owner — Renewable Energy

You have a way of seeing the problem behind the problem. Like magic vision, but better.

COO — Aviation Company

That CRM finally reflects how the team actually sells instead of forcing them into some book's process. It's a good blend of structure and real life.

Director of AI — SaaS, GovTech

I want to hire her, but she won't have it! I'm proud of Katie for running her own business. She knows what she is doing. She'll make it happen.

Director of Operations — SaaS, Multifamily Development

Every meeting ends with decisions instead of more questions. That's a rare skill.

President — Manufacturing Company

She's one of the few consultants we've worked with who was just as comfortable doing the work as she was presenting the strategy.

Owner — Renewable Energy

You have a way of seeing the problem behind the problem. Like magic vision, but better.

COO — Aviation Company

That CRM finally reflects how the team actually sells instead of forcing them into some book's process. It's a good blend of structure and real life.

Director of AI — SaaS, GovTech

That was a messy project. You figured it all out so fast!! What the heck!! We need 10 of you!!

Founder — SaaS Startup, Fintech

Katie doesn't overcomplicate things. She identifies what's causing the friction and fixes it.

Operations Manager — Professional Services

The processes she built made onboarding more consistent and gave our team back hours every week.

Head of Operations — National HVAC Business

Katie quickly became someone we trusted with the parts of the business that had been ignored for too long.

CFO — Solar Company

We hired you to build our CRM but we ended up with a much better way of running the business. Thank you.

VP of Training — SaaS, Construction

That was a messy project. You figured it all out so fast!! What the heck!! We need 10 of you!!

Founder — SaaS Startup, Fintech

Katie doesn't overcomplicate things. She identifies what's causing the friction and fixes it.

Operations Manager — Professional Services

The processes she built made onboarding more consistent and gave our team back hours every week.

Head of Operations — National HVAC Business

Katie quickly became someone we trusted with the parts of the business that had been ignored for too long.

CFO — Solar Company

We hired you to build our CRM but we ended up with a much better way of running the business. Thank you.

VP of Training — SaaS, Construction
Katie Fulghum
Who you're working with

I'm Katie Fulghum.

I've never stayed in one lane for very long. Over the last 17 years, I've worked across software, aviation, multifamily, and other operations-heavy businesses, and somehow every stop along the way has reinforced the same lesson: people are usually working harder than they need to.

I'm drawn to complexity. I like untangling messy problems, finding patterns, and turning chaos into something clear, repeatable, and useful.

I'm serious about results, low on ego, and genuinely easy to work with. That's intentional.

AI & Automation CRM Architecture Website Builds Revenue Recovery Process Design Fractional COO
Limited availability · Retainer first

Work with me.

I take on a limited number of clients. Drop your email and I'll reach out when there's a spot.

No newsletter. No drip campaign. Just a real conversation when there's space.

You're on the list. I'll be in touch. ✦