Katie Fulghum
Who you're working with

I'm Katie Fulghum.

I've never stayed in one lane for very long and every stop has reinforced the same lesson: people are usually working harder than they need to.

I'm drawn to complexity. I like untangling messy problems, spotting patterns, and turning chaos into something clear, repeatable, and useful.

I started flying in 2024 and aviation has only reinforced the way I think about my work. Operations, safety, technology, people, and money are all connected. When one piece isn't working, the effects rarely stay in one place. It's the same puzzle I've spent my career solving but with higher stakes and a better view.

I'm serious about results, low on ego, and genuinely easy to work with. That's intentional.

AI & Automation CRM Architecture Website Builds Revenue Recovery Process Design Fractional COO
Why it isn't a random list

The services are the short version.

CRM, pipelines, automation, websites, documentation. It looks like a grab bag until you know how I got here.

What looks like a sales problem is often an operations problem. What looks like a technology problem may actually be an accountability problem. A people problem is often a process nobody designed. They only look separate from inside one department.

I walk into the middle of what you've built, ask questions, notice what keeps repeating, and connect what each team knows but never says to the others. The CRM builds, AI agents and websites are how I fix things. Knowing which problems are worth fixing is why the fixes hold up.

How I got here

17 years across sales, software, operations, and leadership. I started in sales and technology, then spent years in sales enablement, growth and sales operations. I've worked at startups, through acquisitions, on fast-growing teams, and inside an established enterprise software company. Now I work directly with owner-led businesses, including aviation operations.

COMMERCIAL sales, growth OPERATIONAL process, people TECHNICAL systems, automation what actually needs to change
How I work

Patterns travel

I see the same patterns in different industries, so I recognize them faster.

Everything connects

Operations, sales, and technology problems are often the same problem seen from different desks.

Complicated is fine

I am comfortable walking into a complicated environment and sorting out what matters.

Strategy and execution

I can write the plan and build it. Which one you need depends on the situation.

I respect what exists

Most businesses I meet already work. I start by understanding what you have built.

Useful over impressive

I would rather give you a simple solution that gets used than a clever one that does not.

Limited availability · Referrals come first

Tell me what you're working on.

A few lines is enough. No formal consultation, no commitment.

Tell me what you're working on